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associations

Association Innovation And Why You Must Act Now

Why Associations Must Act Now: Reinventing for 2025 and Beyond

In 2025, the status quo will bankrupt your relevance.

Associations have long relied on incremental change—tweaking dues, updating events, or launching yet another webinar series.

But according to McKinley Advisors’ 2025 report, “Business Model Innovation: Fuel for an Association’s Mission,” that model is officially obsolete.

The next wave of disruption is already here, and most associations are dangerously unprepared.

Only 26% of association leaders believe their current business model will deliver adequate revenue.

Just 28% believe it will fulfill their mission over the next 3–5 years.

That’s not just a confidence gap—it’s a cliff. And the only way forward is comprehensive business model innovation.

🔍 Beyond Marginal Gains: Why Tinkering Won’t Save You
Too many associations are reacting to change with surface-level solutions: new services, rebranded events, or mild tech upgrades. That’s not innovation. That’s denial.

The forces reshaping your members’ world—AI, remote work, generational turnover, economic pressure—are not cyclical.

They’re structural. And they demand a systemic reinvention of how you deliver value, generate revenue, and stay relevant.

💡 The Five Pillars of Reinvention
McKinley identifies five interdependent areas where associations must rethink their models from the ground up:

1. Value
Deliver what members and stakeholders actually need—not what you’ve always sold.

✅ Use customer research to shape offerings
✅ Sunset legacy programs that no longer deliver impact
✅ Create value for specific member segments

“The old model just wasn’t meeting them where they were. So it was up to us to change it.”
— Reggie Henry, ASAE

2. Revenue
Dues aren’t enough. Sponsorships are drying up. You need diversified income.

✅ Subscription models
✅ Tiered services
✅ Content licensing
✅ Creative partnerships

“We treat sponsors as partners—not checkbooks. That mindset 6X’d our sponsor revenue.”
— Mark Dorsey, CEO, CSI

3. Community
Membership isn’t a database. It’s a network.

✅ Create connective programs between engagement cycles
✅ Use digital platforms to personalize community experiences
✅ Partner across sectors for mutual learning

“Membership is dead—unless it facilitates real connection.”
— Preet Bassi, CEO, CPSE

4. Reach
Stop limiting value to members only.
✅ Serve non-member customers
✅ Expand globally
✅ Build thought leadership
✅ Become the voice of your profession

“We looked beyond ourselves to serve a broader ecosystem. That’s how we expanded worldwide.”
— Sheri Sesay-Tuffour, CEO, PNCB

5. Operations
Innovation isn’t just an idea. It’s a system.

✅ Automate processes
✅ Bring in outside business expertise
✅ Build cross-functional teams
✅ Align metrics to shared goals

“We needed outsider perspectives and business mindsets to move faster and smarter.”
— Kate Fryer, CEO, Endocrine Society

🔄 When Incremental Change Isn’t Enough: The Case for Reinvention
Innovation upgrades what’s there.
Reinvention replaces it.

That’s the path Association for Supply Chain Management (ASCM) took—shifting from a certification model to an ROI-based corporate client model tied to benchmarking, training, and standards.

“We moved from siloed departments to an interconnected, high-performing organization. The customer, not our org chart is now the center of everything.”
— Sherri Goodlove, EVP, ASCM

Reinvention means:

  • Rethinking who you serve and how
  • Building new capabilities
  • Rewriting your mission and business strategy
  • Restructuring your team, bylaws, and culture

🚧 Why Associations Resist, and How to Break Through Common Barriers:
“That’s not how we do things here.”

  • Fear of failure or financial risk
  • Siloed teams and stale leadership
  • Misaligned structures or outdated governance

How to Overcome Them:

✅ Accept that profit is fuel for your mission
✅ Create cross-functional project teams
✅ Recruit outside experts with for-profit experience
✅ Anchor innovation in data, not legacy assumptions
✅ Reward experimentation and idea sharing

“Innovation isn’t a bolt-on initiative. It’s a culture shift—and it must be championed from the top.”
McKinley Advisors

📈 Your Call to Action for 2025
You don’t need another task force or town hall.

You need a full business model audit—and a commitment to either upgrade or reinvent across these five pillars:

  • Value
  • Revenue
  • Community
  • Reach
  • Operations

The next five years will separate those who adapt from those who fade.

Now is the time to move—not incrementally, but intentionally.

In Summary: Final Thoughts
The market is moving. Your members are evolving.

If your association isn’t, then you’re already behind.

Disruption is not a threat—it’s an opportunity!

But only for those willing to rebuild, reframe, and reinvest in the future.

Want to learn more?

Categories
General Technology

How To Leverage The Cloud As You Grow

According to a recent report by RightScale cloud automation vendor, 93 percent of organizations surveyed either run applications or are experimenting with infrastructure as a service. And 82 percent of enterprises have a hybrid cloud strategy. The latter figure indicates a 74 percent increase just from the previous year.

All of this means that more and more businesses are using cloud-based services and the numbers are growing.

One of the key advantages to using the cloud is the ability to scale up without the need for new hard drives, computers, file storage and systems. Small businesses can use the cloud for just about everything from customer relationship management to payroll and project management.

Here are a few ways to get started.

1. Get Started With CRM

Set up a customer relationship management application from the start of your business. A recent IDC study shows that the ROI of using a CRM yield results ranging from 16 percent to 1,000 percent. Whether you’re a small business with one client or rapidly growing, you need engagement tools in place for clients to get more information and stay in touch.

Many businesses use spreadsheets to keep tabs on contacts and leads for a cost-effective solution.

But spreadsheets aren’t designed to work like a CRM application and you could lose sales in the process. CRMs can be pricey, but there are affordable SaaS solutions like Highrise or Capsule.

2. Get Professional Website Builders

Get your website up and running before you even open your doors for business to capture potential leads and spread the word. It’s no longer enough to set up a landing page and hope for the best. Today’s consumers expect websites that load quickly, have a responsive design and are mobile friendly. In 2015, businesses took a hit when Google started favoring websites that were mobile-friendly in mobile search results.

Fortunately it’s not difficult to build a website and set up a company blog to enhance your SEO and make connections with your audience. Use Best10WebsiteBuilders.com to get updates and reviews on the most intuitive web builders on the market. Even business owners with no website or coding experience whatsoever can get a website set up quickly and with all the bells and whistles you need.

Visit WordPress Developers to get more custom work done.

3. Get Cloud Storage

Pull the trigger on cloud storage as soon as you start copying contracts, invoices and presentations onto hard drives. Keeping all your digital files in the cloud offers quick access when you need it most whether at a business meeting or when you have a burst of inspiration and need your marketing plan.

There’s another reason to use cloud storage than just tucking away your files. Service like Google Docs and Dropbox offer real-time collaboration and syncing.

That means if your employees or clients want to work on a file with you, everyone can make changes and the information automatically syncs. Share folders, links and images from any device or restore old files when you need them most.

4. Get Email Marketing

In the age of social media, it’s tempting to think email marketing is dead. However, McKinsey and Company reported that email is nearly 40 times better at acquiring new customers than Facebook or Twitter.

To give some context to those numbers, look at what Convince and Convert has to say. Consumers who receive marketing related emails spend 138 percent more than people who don’t.

Email marketing is simple and can be done cheaply and without much fanfare and still be effective.

MailChimp provides free services with upgrade plan features when your business is ready to scale,

There’s no fee for up to 2,000 subscribers and up to 12,000 emails. Once you hit 600,000 subscribers, upgrade to the “Growing Business” plan or “High Volume Sender.”