We use your IP address (a number that identifies you on the internet, the way a phone number identifies you on the phone system) to help diagnose problems with our server, and to administer our web site. Your IP address is used to help identify you.

Our online order forms, e-mail newsletter and warranty registration forms require you to give us contact information (such as name and e-mail address) and financial information (credit card information). We use customer contact information from the registration form to send you information about our company, its products, and related news when requested to do so. Your contact information is also used to contact you when necessary. All information collected through these forms, is held by ChaosMap in the strictest confidence, and will not be shared with other parties. Financial information that is collected is used to bill you for products and services.

ChaosMap collects and uses personal information for the following Identified Purposes: (a) to understand customer needs regarding ChaosMap’s services; (b) to develop and provide our web site and our products and services for our customers; (c) to fulfill your requests for products, services or information; (d) to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from ChaosMap, its affiliates and third parties; (e) to allow customers to access limited-entry areas of ChaosMap’s site; (f) to personalize some of our services and products for you and to deliver targeted advertisements and offers from ChaosMap and third parties; (g) to bill accounts and maintain payment records; (h) to comply with any applicable law, regulation, legal process or government request; (i) to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the ChaosMap site or any ChaosMap product or service; (j) to protect the services, products or rights of ChaosMap, including but not limited to the security or integrity of the ChaosMap site; and (k) to identify and resolve technical problems concerning ChaosMap’s site, products and services.

ChaosMap also uses personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes.

If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.